ADPorts adapts excellence as a way of conducting business, with multiple approaches including Balanced Scorecards, operational KPIs, Excellence Maturity Index, active participation in global credible awards, benchmarking, and improvement projects has all resulted in massive savings and improved efficiency and profitability, besides winning prestigious excellence awards.
These efforts are reflected in key projects, such as Fujairah Terminal Expansion, implementing autonomous trucks in Khalifah Port, and digitalizing of services.
The overall performance balanced scorecard performance was 116.8% in 2020, despite the pandemic. Horns of Hopes was the key humanitarian initiative during the pandemic.